Frequently Asked Questions

Find what you need, fast! Our FAQ section has quick answers to all your questions about our gourmet popcorn. Dive in to discover more about your favorite flavors, orders, and more!

Where are we poppin' from?
When and how will my order arrive? Can I request expedited shipping?
Will retired flavors ever make a comeback?
Does Poppy popcorn contain gluten or other allergens?
What’s the best way to get the latest news and offers?
How do I sign up, earn, and redeem rewards with Poppy’s Pop Points?
Does Poppy offer refunds or exchanges? 
How long does your popcorn stay fresh?