We’re proudly based in Asheville, NC! Created by our founder, Ginger Frank, as a way to spend more time with her kids, Poppy started as a small shop with a big dream: to bring people together with delicious, one-of-a-kind popcorn. Inspired by Asheville’s creative community, Poppy has grown into a national favorite, showing that with heart and hard work, anything is possible.

We ship most orders through UPS or USPS, ensuring your popcorn arrives safe and sound! Once your order is fulfilled, you’ll receive a tracking number at the email address used for your purchase. While we don’t offer expedited shipping just yet and can’t guarantee exact arrival dates, we aim to deliver your popcorn happiness on time!To avoid any mix-ups, please double-check your address at checkout. If a shipment is returned due to an incorrect address or delivery issues, additional fees may apply to reissue your order. Got questions about your order? Just reach out—we’re here to make things as smooth as butter!

Sometimes we retire flavors to make room for new, exciting creations. But don’t worry—at Poppy, we believe in ‘never say never’! A retired favorite could make a comeback, so keep an eye out.

Most of our popcorn flavors are naturally gluten-free and don’t contain wheat, except for our Spring Confetti flavor, which has pretzels made with wheat. 

We make a range of unique, delicious flavors, including varieties with dairy, soy (in chocolate coatings), and tree nuts (like almonds and pecans).

To ensure the highest quality, our team follows a thorough cleaning process after each batch, meeting strict allergen control and food safety standards.

Every bag includes an allergen statement to keep you informed and help you make the choice that’s right for you! 

Join our mailing list or follow us on social media @poppyhandcraftedpopcorn to stay updated on all things Poppy! We love sharing exciting news, from new store openings and seasonal flavor releases to surprise promotions like free shipping weekends and half-price bags.

We keep our emails fun and low-key—no daily spam here! Plus, you can adjust your subscription anytime. Join us to make sure you’re always in the know!

With Poppy’s Pop Points loyalty program, you can snack your way to savings every time you shop—it’s our way of saying thanks! Just sign up to start earning Pop Points with each purchase, which you can redeem for discounts on future orders.

Here’s how to use your points:

Log in to your account.

On the left side of the page, click the pink briefcase icon to see your points balance.

Click “Your Rewards” and choose the reward you want to redeem.

Click “Apply Code”. The discount will automatically be applied at checkout.

Please note: Only one code can be used per order.

Ready to join? Visit our Pop Points page

We pop each batch to perfection, and while we can’t accept returns due to the perishable nature of our products, we’re here to make sure you’re completely satisfied. If you have a quality concern, please drop us a line at info@poppyhandcraftedpopcorn.com, and we’ll happily make it right. 

It depends on the flavor! If unopened, our savory flavors (like White Cheddar or Jalapeño Cheddar) stay fresh for about 4 to 5 months. Sweets with nuts (like Cinnamon Bourbon Pecan) last around 7 to 8 months, while sweets without nuts (like Salted Caramel) can stay fresh for up to 11 months. For best results, keep your popcorn sealed in a cool, dry spot.