We at Poppy guarantee pure, simple, popcorn happiness with every purchase. While we always strive for perfection, our popcorn is hand-crafted and packaged by real humans (not machines!) and sometimes humans make mistakes. Our approach to customer service is hand-crafted too, no customer service bots here! You’ll always find a smiling face on the end of the line ready to help.
If there is an issue with your order, or you just didn’t love your experience with Poppy, let us know so our customer service team can fix it! Contact us via email at hello@poppyhandcraftedpopcorn.