Return Policy

We at Poppy guarantee pure, simple, popcorn happiness with every purchase. While we always strive for perfection, our popcorn is hand-crafted and packaged by real humans (not machines!) and sometimes humans make mistakes. Our approach to customer service is hand-crafted too, no customer service bots here! You’ll always find a smiling face on the end of the line ready to help.

We pop each batch to perfection, and while we can’t accept returns due to the perishable nature of our products, we’re here to make sure you’re completely satisfied. If you have a quality concern, please drop us a line at info@poppyhandcraftedpopcorn.com, and we’ll happily make it right.